PRIVACY POLICY

Last updated: March 2026

Dr. Aleksandra Tsypliashchuk / Dr Healthy Veins (“we”, “our”, “us”) is committed to protecting your privacy and personal data.

This Privacy Policy explains how we collect, use, process, store, and protect personal information when you access this website or contact us.

This policy is prepared in accordance with the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable regulations of the United Arab Emirates.

1. Scope of This PolicyThis Privacy Policy applies to:

  • Visitors of this website
  • Individuals contacting us via contact forms
  • Individuals contacting us via WhatsApp, phone, or email

2. Personal Data We CollectWe may collect personal data that you voluntarily provide, including:

  • Full name
  • Phone number
  • Email address
  • Preferred appointment details
  • Any information you choose to share in messages, including health-related information

We do not intentionally request sensitive medical data through this website. Any medical details provided are voluntarily submitted by you.

3. Purpose of Data ProcessingYour personal data is processed solely for the following purposes:

  • Responding to inquiries
  • Scheduling consultations
  • Providing information about medical services
  • Administrative communication
  • Improving website functionality and user experience

We do not use your data for automated decision-making or profiling.

4. Legal Basis for ProcessingPersonal data is processed based on:

  • Your consent when submitting forms or contacting us
  • Legitimate interest in responding to service requests
  • Compliance with applicable healthcare and administrative obligations

5. Data Sharing and DisclosureWe do not sell, rent, or trade personal data.

Your data may be shared only when necessary with:

  • Authorized clinic administrative staff
  • Technical service providers (website hosting, analytics tools)
  • Legal or regulatory authorities when required by law

All service providers are expected to maintain confidentiality and appropriate data protection standards.

6. Data Storage and RetentionPersonal data is retained only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Comply with legal or regulatory requirements
  • Maintain necessary medical or administrative records

Data that is no longer required is securely deleted or anonymized.

7. Data SecurityWe implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, misuse, disclosure, or alteration.

However, no internet-based transmission can be guaranteed to be completely secure.

8. Cookies and Tracking TechnologiesThis website may use cookies and analytics services to improve website functionality and measure performance.

Cookies may collect non-identifiable information such as:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website

You may disable cookies through your browser settings.

9. Your RightsSubject to applicable law, you may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of personal data where legally permissible
  • Restriction of processing

To exercise your rights, please contact us using the details below.

10. Third-Party LinksThis website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s DataThis website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors without parental or legal guardian consent.

12. Changes to This PolicyWe may update this Privacy Policy periodically. The latest version will always be published on this page.

13. Contact InformationDr. Aleksandra Tsypliashchuk

Dubai, United Arab Emirates

WhatsApp: +971 55 566 0877

For privacy-related inquiries, please contact us via the above details.

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